FLOW...Do Better!

I was home 2 nights ago and decided to catch up on my pre-recorded shows using Flow's AVS (that system that allows me to record shows in case it wasn't clear). And it wasn't a smooth. It kept stopping and taking forever to load. I lost my patience. For some time, I've wanted to write a letter and so I finally did. Thanks to the Editor for posting it (though a few things were left out).

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